online business etiquette training

eLearning Modules

The following eLearning modules are available from rprotraining.com:

Business Etiquette  |  Business Dining  |  Dress To Impress  |  Professional Protocol Series

All modules are interactive and include a topic quiz. Business etiquette topics are discussed in general with detailed optional pages for reviews. In addition, all modules have printable reference sheets.


Business Etiquette

Price: $29.00
Language: English
Duration of Access: 60 days
Requirements: Flash-enabled browser
Recommended For: Customer Contact Staff, Sales Staff, Leadership Team
Length: 35 minutes

In today’s fiercely competitive business arenas, etiquette and protocol intelligence will distinguish you from the crowd. This unique intelligence will give you an edge that will make the difference between you and your competition.

This training module includes review of the following topics:

  • The power of first impressions
  • The art of the handshake
  • The importance of eye contact
  • Proper business introductions
  • Improving your mingling proficiency
  • Business card protocol
  • Usage of electronics

WISE Conference Attendees Only!

Business Etiquette – 30 Days
Price: $19.00
Language: English
Duration of Access: 60 days
Requirements: Flash-enabled browser
Recommended For: Customer Contact Staff, Sales Staff, Leadership Team
Length: 35 minutes


This module is not yet available online. Please contact us for more information, and to be notified when it is available.

Business Dining

Recommended For: Sales Staff, Leadership Team
Length: 50 minutes

Good manners are considered important qualifications for all professionals. Your table manners are on display at networking events, client luncheons and business functions. Make sure you know what to do.

This training module includes review of the following topics:

  • How to host a meal
  • Guest duties
  • Taking your seat and napkins
  • Silverware savvy
  • Place-setting maps
  • American style of eating
  • Continental style of eating
  • Eating difficult foods
  • Dining dos and don’ts

This module is not yet available online. Please contact us for more information, and to be notified when it is available.

Dress To Impress

Recommended For: All Employees
Length: 20 minutes

It takes a client less than 10 seconds to form an impression. This means that most clients make a decision about you before you even speak. Make sure you make a great first and lasting impression.

This module can be tailored to include you company dress code.

This training module includes review of the following topics:

  • Determining the appropriate attire for various business situations
  • What your attire says about you
  • Review of business or corporate attire
  • Review of business casual attire
  • Review of casual attire
  • Accessories and grooming

This module is not yet available online. Please contact us for more information, and to be notified when it is available.

Professional Protocol Series

Length: 105 minutes

This module includes all three lessions.